1. Introduction

Ramrod Autograph (also styled Ramrod.アートI, "the Studio," "we," "us") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website, place an order, or otherwise contact us, how we use it, and the choices you have. By using our website or Services, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us, including:

● Contact details — name, email address, and phone/WhatsApp number.

● Order details — service category selected (KAT-A, KAT-B, KAT-C, or KAT-D), names or initials to be used in the design, style references, color preferences, and any brief materials you submit.

● Payment-related information — payment confirmation and transaction records. The Studio does not directly store full payment card details; payments are processed through our third-party payment or invoicing channels.

● Communications — messages, feedback, and reviews you send us through our website forms, email, or messaging apps.

We may also automatically collect limited technical information, such as browser type and general usage data, to help us maintain and improve the website.

3. How We Use Your Information

We use the information we collect to:

● Process and fulfil your order, including tracking it under your unique order number.

● Communicate with you about your order, revisions, approvals, and payment status.

● Respond to inquiries, refund requests, and customer service matters.

● Display client reviews and testimonials, with your consent, on our website or marketing materials.

● Maintain the security and proper functioning of our website and admin systems.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

4. Third-Party Services

We rely on trusted third-party tools to operate our website and process submissions, including form-handling services (such as Formspree) for our order form and review widget. These providers process the information you submit solely to deliver that submission to the Studio, and are bound by their own privacy and security practices.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Sharing

We only share your information where necessary to operate our business, such as with the form-processing and payment services described above, or where required by law. We do not share design briefs, names, or reference materials with any party outside the Studio except as needed to complete your order.

6. Data Retention

We retain order details and related communications for as long as necessary to fulfil your order, respond to any follow-up requests (including refund requests), and comply with our legal, accounting, or tax obligations. Portfolio use of completed designs is governed separately by our Terms and Conditions.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information held by the Studio, and to withdraw consent for uses such as portfolio display or testimonials. To exercise these rights, please contact us through our official channels.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or guardian involvement.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with a revised effective date. Continued use of our Services after such updates constitutes acceptance of the revised Policy.